Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Method We ship all orders via USPS Ground Advantage with an estimated delivery time of 2–5 business days after processing.
Order Tracking All orders include tracking. Once your order ships, you'll receive an email with your tracking number. You can use it to monitor your delivery on the USPS website.
Shipping Insurance All orders are shipped with $100 shipping insurance. In the event of a lost or stolen package, customers are responsible for filing a claim directly with USPS at https://www.usps.com/help/claims.htm.
Incorrect Address Please double-check your shipping address before placing your order. We are unable to modify addresses once an order has been shipped. WRAP CAPS is not responsible for packages delivered to an incorrectly entered address, and refunds will not be issued in these cases.
Stolen Packages WRAP CAPS is not responsible for stolen packages. If your tracking shows delivered but you did not receive your package, please file a claim with USPS at https://www.usps.com/help/claims.htm and contact your local post office.
Domestic Shipping Only At this time, we ship within the United States only.
Questions? Contact us at support@wrapcaps.comand we'll be happy to help.
